Will everyone be able to see the images that make up my Email Signature?

Most people will be able to see all the images when they open your email message. People who have set the security settings on their mail programs very high will not be able to see some of the images, and will see a red ‘X’ where the image should be instead. Unfortunately, we cannot bypass this security setting.

I really like my competitor’s design? Can you make mine look like theirs?

Our designers do everything possible to create a unique, distinctive design that complements the theme and style of your marketing materials and brand. If you like certain elements of a competitor’s design, send your ideas along and we will do our best to create something with those elements in mind. However, remember that your custom Email Signature solution will be entirely unique.

What is a ‘custom’ design?

Since we don’t use templates of any kind, your Email Signature is designed “from scratch”. Our team of designers will replicate the look and feel of your existing marketing materials such as your business cards, brochures, logos and even the font style, to create a custom solution that complements your brand. We believe this is the only way to create a high-impact and professional design.

Will I have to change my email address to send out customized email messages?

No, you do not need to change anything. Email Signature.com products will work with your existing email address and it takes only a few minutes to set it up with your email client. We provide you with a hassle-free solution for getting the results you want.

How long does it take to use my Email Signature products?

Email Signature.com has made it very easy for all clients to use their Email Signature products within minutes. We send you a file that easily integrates with your email client, so you can start sending out custom branded emails right away. We’ll send you a step-by-step installation guide when your order is complete and our support team will be available to answer any questions you might have about the process.

Will everyone be able to see the images that make up my Email Signature?

Most people will be able to see all the images when they open your email message. People who have set the security settings on their mail programs very high will not be able to see some of the images, and will see a red ‘X’ where the image should be instead. Unfortunately, we cannot bypass this security setting.

Email Signature for Hotmail/Live/MSN

Check out our brand new tool bar for using your custom email Email Signature and signature with your Hotmail, Live.com or MSN.com email account.

Email Signature with AOL

Check out our brand new tool bar for using your custom email Email Signature and signature with your web browser and AOL.com email account.

Email Signature with Yahoo

Check out our brand new tool bar for using your custom email Email Signature and signature with your web browser and yahoo.com email account.

Email Signature with Gmail

Check out our brand new tool bar for using your custom email Email Signature and signature with your web browser and Gmail account.

Can I still attach pictures, files and images to my emails?

Yes! You are not limited to sending just the custom email when you use Email Signature products. You can still add images, files and attachments to your outgoing email.

Will Email Signature.com products slow down email transmission?

Not at all. All of your branded emails will appear in the recipient’s inbox just like a regular email and will be sent at the same speed. Fully branded emails are very small in size, so they can be opened up very quickly. Even recipients who use a dial-up connection will be able to receive your customized emails quickly.

What happens when someone forwards my email to another email address?

All of your custom designs and branding will be forwarded to the new recipient as is! You don’t have to worry that other recipients will receive a fragmented or “broken” email, because the message will be sent in the same way that the original recipient saw it.

Why does my Email Signature look fragmented or broken when I try to send a message?

Some email service providers such as Outlook use different rendering engines when composing emails. Don’t worry! Your Email Signature has been tested using dozens of email programs, so even though it may look different in your browser or email client, the people who receive it will receive a perfect version. Send yourself a test message to see what your clients and customers will receive.

Do the images in the email come across as attachments?

No. The images are loaded instantly into the email and will show up when the recipient opens the message. In the case of a slow load time, the images will simply load slower but they won’t appear as an attachment below your message.

Once my custom Email Signature is designed, can I change it?

No. Many of the elements of your Email Signature are custom graphics hosted on our servers. If you need to make a change to the design or layout, we will be happy to do it for you! Most changes can be done for a nominal fee. We do give you the ability to edit the signature section of your Email Signature, so you can change phone numbers, websites, links and other contact information within a few clicks at no extra charge.

Why do all of my links go to Email Signature.com first?

We do this for two reasons. First sending the link through Email Signature.com’s servers allow us to track the number of clicks and visitors to your website as a result of your Email Signature. We can tell you what links drive the most traffic to your site.

Secondly, by having the links through our site the links can be updated at anytime and every email you sent in the past will point to the new location. If we hard coded the links directly to your website in the Email Signature and you changed a page, all the emails sent before the page changed would be broken.

How does email Email Signature work with Gmail, AOL, Yahoo and MSN/Live?

Check out our brand new tool bar for using your custom email Email Signature and signature with your web based email clients. Currently supports Gmail,Yahoo, Live/MSN/Hotmail and AOL.

Why does my Email Signature look fragmented or broken when I try to send a message?

Some email service providers such as Outlook use different rendering engines when composing emails. Don’t worry! Your Email Signature has been tested using dozens of email programs, so even though it may look different in your browser or email client, the people who receive it will receive a perfect version. Send yourself a test message to see what your clients and customers will receive.

Do the images in the email come across as attachments?

No. The images are loaded instantly into the email and will show up when the recipient opens the message. In the case of a slow load time, the images will simply load slower but they won’t appear as an attachment below your message.

Will everyone be able to see the images that make up my Email Signature?

Most people will be able to see all the images when they open your email message. People who have set the security settings on their mail programs very high will not be able to see some of the images, and will see a red ‘X’ where the image should be instead. Unfortunately, we cannot bypass this security setting.

Will Email Signature cause my messages to be marked as “spam”?

No. All HTML-based email adds only a very small percentage to the message’s spam score. More than 95% of all commercial email being sent is HTML-based. Only a handful of Internet Service Providers block HTML messages entirely, so your message will reach your clients! ISPs that do block HTML messages include the FBI, MIT, the FAA and other government or high security organizations.

How can Email Signature products improve SEO for my website?

Since recipients of your custom email can share the information via Twitter and Facebook within a few clicks, the content of your emails can “go public” and be shared among other social networking and social bookmarking sites. Any time someone links back to your website URL – either because they have found an article or content that they feel is important – your search engine ranking improves.

How can Email Signature products increase traffic to my website?

Every Email Signature element is embedded with hot links of your choice. This means that you can direct all email recipients to specific sections of your site, blog or landing pages within seconds. Whether you’re sending a quick email update or a custom newsletter, you can boost traffic to your site each time you send out the email.

How long does it take for my new Email Signature to be designed?

After you send us your logos, photos, links to your website, contact information and ideas on what you would like included in your Email Signature, your project enters our design queue. Once we accept the project, the first proof is ready within 3 to 5 business days. The process may take slightly longer during peak business times. After you receive the proof, you will work directly with your designer until the design is perfect. The average design process is 1-2 weeks.

What does the design process look like?

Email Signature.com makes it easy for you to get your custom design in the shortest time possible, without compromising on quality.

The basic process is as follows:

Step 1: You tell us what you need by uploading your company logo, colors, photos, website links and any other details that you want included in your design.
Step 2: Our Design Team reviews the information and creates a proof within 3 to 5 business days. We will contact you with any questions.
Step 3: Once you receive and review the proof, you can provide feedback for any revisions you’d like made and your designer will make those in 1-3 business days.
Step 4: We finish your design. After the changes have been made, we’ll prepare the design for installation.
That’s it! You can have your custom Email Signature solution in as little as a week’s time, depending on your feedback and our business flow.

What is a ‘custom’ design?

Since we don’t use templates of any kind, your Email Signature is designed “from scratch”. Our team of designers will replicate the look and feel of your existing marketing materials such as your business cards, brochures, logos and even the font style, to create a custom solution that complements your brand. We believe this is the only way to create a high-impact and professional design.

Is the custom email design under copyright?

Every design we create is protected under general copyright laws. This means that nobody else can copy or replicate your unique design and use it in their emails or other products in any way.

Are emailSignatures also protected under copyright?

emailSignature elements are designed with your logo, company name and custom fonts, and are also protected under general copyright laws. This means that nobody can design a replica of your signature without violating general copyright law. Your custom design is uniquely yours!

Can you replicate a design that my colleague or a client uses?

Replicating an existing design or theme would violate general copyright laws, but our Design Team can take certain elements of the design or style to create something completely new for you! Just send us links or examples during the initial phases of the design process so that we can start working on a completely unique design for you.

Will Email Signature cause my messages to be marked as “spam”?

No. All HTML-based email adds only a very small percentage to the message’s spam score. More than 95% of all commercial email being sent is HTML-based. Only a handful of Internet Service Providers block HTML messages entirely, so your message will reach your clients! ISPs that do block HTML messages include the FBI, MIT, the FAA and other government or high security organizations.

Can I include hot links and information about my website on my outgoing emails?

Yes! We make it very simple for you to embed any hot links you want to include in each email. You can change this information at any time for no additional fees.

Email Signature for Outlook Installation

Outlook 2003-2007 Installation is a breeze with our simple installation program.

Instructions:

  1. Close your Outlook
  2. Download the installation file Click Here
  3. Run the installation file and follow the prompts
  4. Start Outlook
  5. Enter your Email Signature.com Username and Password
  6. Restart Outlook

Why should I use emails to increase traffic to my website?

In addition to generating fresh leads and building up your database of contacts, sending emails with your URL can be an effective way to improve the quality of your website and improve your search engine ranking on the major search engines. Search engines are looking to rank high quality, high-traffic sites across all industries. If you continue to generate more traffic with each email send, you could increase your chances of getting a higher search engine placement.

I really like my competitor’s design? Can you make mine look like theirs?

Our designers do everything possible to create a unique, distinctive design that complements the theme and style of your marketing materials and brand. If you like certain elements of a competitor’s design, send your ideas along and we will do our best to create something with those elements in mind. However, remember that your custom Email Signature solution will be entirely unique.

Need help resetting your Email Signature password?

You’ve made it this far! Your Stationery has been purchased, your beautiful design has been created and….

(insert screeching breaks)…what is your password?!

During the design process, your proofs go directly to your email to review so you may not have had to login to your account up until this point. Don’t worry, we’ve got an easy fix for that! Click here to get a new password sent to your email.

Once you get your new password, please go back to that login screen and sign in using your email address and that temporary password you were emailed. Once you are logged in, on the left hand side you will see a link that says “Change Password”. Put in your old one, create a new one that you’ll remember and voila! Password Reset. Pat yourself on the back, that’s one thing you can remove from your To-Do List!

Helpful Hint: Please keep in mind that the password reset is case sensitive and requires just letters and numbers. It will not accept any passwords with characters in it!

My Stationery products are doubling up in Gmail, help!

Don’t worry….this is an easy fix!

When you setup the toolbar for your Email Signature, it installs itself directly into your web browser (ie, Google Chrome, Mozilla Firefox). Gmail though, has its own Signature area as well and if that is activated as well as our toolbar being used, sometimes you can see some doubling up as your email is trying to use both!

To fix this, simply go into your gmail account. Go directly into your Gmail Settings by clicking on the gray gear icon up in the top right hand corner of your Gmail inbox. From there, scroll down to the Signature area. Select “No Signature” and hit “Save Changes” down at the bottom of the page.

Now you will notice there is no more doubling up! That should prevent any future doubling up issues as well 🙂

Enjoy your Stationery!

Gmail Signature Setup!

So you’ve purchased the Email Signature and worked with our amazing team of designers to get it completely custom designed to match your branding. How exciting is that? Step one completed and now its time to actually put it to use! Now what?

In most cases, installing one of our amazing toolbar is the right approach – but if you are using Gmail there is a much easier, more efficient way to get all setup. Here’s are some step by step instructions to do so:

Gmail Signature Installation Instructions

1) Once the file has been completed, you’ll be able to find the link to your Signature within your account settings or it was emailed to you when your proof was approved and finalized. Click on the link and it’ll open up in your web browser of choice.
screen-shot-2016-10-14-at-9-50-04-am

2) With your cursor, highlight to select your entire signature. Next, hit CTRL+C on your PC (or Command+C on a MAC) on your keyboard to copy the entire file.

3) Next, open up your Gmail email account.

4) Click on the gray gear icon in the top right hand corner of Gmail and go to Settings.

5) Once you are in your settings, scroll down to the Signature area and paste in the Signature images we just copied. Check the box that says “

Hit Save Changes at the bottom and that should save your Signature for easy access when you are composing an email in Gmail from any computer.

screen-shot-2016-10-14-at-9-59-38-am

 

 

 

In Outlook, why does my Stationery look funny in the compose window?

So you’ve composed an email in Outlook and you see your links are all spaced out…and your decapitated. Ahhhh!

Don’t worry 🙂 That is completely normal. In Outlook, sometimes in the compose window you will notice that things look a little fragmented or disoriented and that  is completely normal. It’ll come through perfectly once you hit send! Some email service providers such as Outlook use different rendering engines when composing emails but once you hit send, it no longer needs those programs to send so it pulls it back out causing your Stationery to appear beautifully in the receivers inbox!

Our Email Signature has been tested using dozens of email programs, so even though it may look different in your browser or email client, the people who receive it will receive a perfect version. Send yourself a test message to see what your clients and customers will receive!

Note: Also, keep in mind, during the compose window your links will not be active as well. This is due to the same rendering engines as discussed above…and really…you don’t want to be accidentally clicking on your links while trying to send out an email anyways! Once you hit send those links will be activated as well to drive traffic to all those awesome places on your website!

Please email us at support@emailEmail Signature.com with any additional questions regarding this!

How do I know what version of Outlook I’m using?

How do I know which version I have?

I know I have a computer, I know I check my email through a desktop program called “Outlook”…but how do I know what version of Outlook I am actually using? This part can be tricky to find but don’t worry, we are here to help! Here are some ways to find out what version of Outlook you are using!

Figuring out which version you have

The different icons: The most obvious way to tell which version of Outlook you are using is by simply checking the color of the icon. Easy right? Here are the two different icons you should find when looking at the icon you click on to check emails:

outlook2016

Outlook 2013/2016
This blue icon is for Outlook 2013 or 2016. In either case, you can setup the Email Signature toolbar into your system by following these instructions:

Outlook 2013 / 2016 toolbar

outlook2010Outlook 2010
This yellow icon is for Outlook 2010. It looks very similar to the Outlook 2007 version so please don’t get confused! If you notice a variation in your icon, please make sure you are using Outlook 2010 by going to File > About Outlook and seeing which version you have. You can download the toolbar for Outlook 2010 by downloading this toolbar:

Outlook 2010 toolbar

If you have any further questions, or need any additional help with figuring out your version of Outlook please don’t hesitate to email us at support@emailEmail Signature.com.

Enjoy your Stationery!

When I try to copy and paste my new signature as instructed, I am only getting a piece of it. What gives?

You just got your installation instructions for your Stationery products…yay! Whether you are using a webmail program like Gmail to check your emails, or a desktop version of Outlook, one step that they both have in common is the need to get your new Signature copied and pasted directly into the settings!

But when you attempt to do what the instructions say and copy the entire signature in order to paste, you are only getting one piece of it not the entire Signature with all the links. What gives?

Don’t worry, your Signature is not broken 🙂 With the new ways the browsers are trying to streamline the layout and keep things seamless and clean, its no longer as simple as going up to the menu and going Edit > Select All and then Edit > Copy. Each browser does things a different way now, so here is a breakdown, per browser, to copy and paste cleaning and correctly the first time.

Google Chrome
CopyScreenFromChrome

  1. Open up your new Signature directly in your Chrome Browser.
  2. With your cursor, highlight to select your entire signature.
    Make sure you get it all!
  3. Next, go up and click on the 3 horizontal lines or dots in the top right hand corner of Google Chrome. This will drop down a menu and you will see under the Edit Category an area to select “Copy”. This will ensure that you have copied all of the images and code correctly!

Hint: If you are more familiar with using your computer, you can also hit CTRL+C on your PC (or Command+C on a MAC) directly on your keyboard instead).

Mozilla Firefox

  1. CopyScreenFromFFOpen up your new Signature directly in your Firefox Browser.
  2. With your cursor, highlight to select your entire signature.
    Make sure you get it all!
  3. Next, right click OVER any part of the highlighted area and a dropdown menu will come up. You’ll see two options: Copy and Copy Image. Please make sure that you select Copy to ensure that you copy the entirety of the signature that was selected, and do not select Copy Image as this will only copy the piece of the Signature in which you are currently hovered over.

Hint: If you are more familiar with using your computer, in lieu of the right click over the graphics to copy the file, you can also hit CTRL+C on your PC (or Command+C on a MAC) directly on your keyboard instead).